If you’re still having issues, check out the official Genshin Impact installation guide and follow Genshin Impact on Twitter for updates. The download servers are under a ton of stress at the moment, and they’re sure to clear up as more people finish installing the game. If you cannot get the game to download quickly no matter what you do, it may just be best to wait until your speed naturally increases. If they are all about the same, then you may have to contact your ISP to resolve the issue. However, in my opinion, the main root of the cause is an old router and many background applications running on it. Run a speed test on your other devices on the network and compare their speeds to the PS4’s. Mobile players seem to be faring a bit better than PC players though, and PS4 players are reporting few issues with the download. Why are PS4 downloads so slow I went through different sites and everyone explaining their methods. The game weighs in at around 15 GB, which would take ages to download with a speed so slow. Several players are reporting speeds of less than 1 Mbps, which is frustratingly slow, especially for a game the size of Genshin Impact. Again, the download servers are getting hammered from thousands upon thousands of simultaneous downloads across PS4, PC, and mobile devices, so patience is of the essence when downloading Genshin Impact. If that does not work for you, try to completely close the game launcher and reopen it.
